Contact Map

Submit a Claim

Follow these steps to submit workers' comp and auto claims.

Submit a Strategic Comp Claim

When you need to report a claim, we are here to help.

Report a workers’ comp claim

Please have the following information prepared when reporting a claim:

Report Online

If you have access to our Insured Portal, you can report a claim online with these easy steps:

-Log into the Insured Portal. Click here to do so.
-Locate the policy on which you are reporting the claim.
-Click on “Start a Claim” and follow the prompts.

If you require access to the Insured Portal, please email FNOLApp.Support@gaig.com.

Report Via Phone

If you do not yet have access to the Insured Portal, we recommend you report via phone to expedite your claim. Please call 877-836-1555 for assistance.

Report a commercial auto claim

Please have the following information prepared when reporting a claim:

Report Online

Log into the Insured Portal and click "Start a Claim" for the best experience, or visit ClaimStartNow.gaig.com.

Report Via Email

Complete the accident report and email it to ReportAutoClaim@strategiccomp.com.

Report Via Phone

Please call 877-836-1555 for assistance.

Medical Provider Billing Inquiries

Strategic Comp Provider Relations

To Send Billing Forms and Records for Payment:
Fax: 732-576-6157

To Contact a Representative for Payment Status Only:
Main: 800-467-7725 then press 19117

Email: StrategicComp.ProviderCalls@strategiccomp.com

One of the things I appreciate most is their tenacity. You just don't see that in this industry.

On it From Day 1

I have 25 years of experience submitting workers' comp claims and have never met a group more efficient in processing and initiating claims.

Experienced Staff at All Levels

On the rare occasion we need to settle a case, the claims team and attorney are excellent at what they do.

Excellent Adjusters