Contact Map

Submit a Claim

Follow these steps to submit workers' comp and auto claims.

Submit a Strategic Comp Claim

When you need to report a claim, we are here to help.

Report a workers’ comp claim

Please have the following information prepared when reporting a claim:

Report Online

If you have access to our Insured Portal, you can report a claim online with these easy steps:

-Log into the Insured Portal. Click here to do so.
-Locate the policy on which you are reporting the claim.
-Click on “Submit a Claim” and follow the prompts.

If you require access to the Insured Portal, please email FNOLApp.Support@gaig.com.

Report Via Phone

If you do not yet have access to the Insured Portal, we recommend you report via phone to expedite your claim. Please call 877-836-1555 for assistance.

Report a commercial auto claim

Please have the following information prepared when reporting a claim:

Report Online

Log into the Insured Portal at MyGreatAmerican.gaig.com with your Great American login for the best experience, or visit ClaimStartNow.gaig.com.

Report Via Email

Complete the accident report and email it to ReportAutoClaim@strategiccomp.com.

Report Via Phone

Please call 877-836-1555 for assistance.

Medical Provider Billing Inquiries

Strategic Comp Provider Relations

To Send Billing Forms and Records for Payment:
Fax: 732-576-6157

To Contact a Representative for Payment Status Only:
Main: 800-467-7725 then press 19117

Email: StrategicComp.ProviderCalls@strategiccomp.com

One of the things I appreciate most is their tenacity. You just don't see that in this industry.

On it From Day 1

I have 25 years of experience submitting workers' comp claims and have never met a group more efficient in processing and initiating claims.

Experienced Staff at All Levels

On the rare occasion we need to settle a case, the claims team and attorney are excellent at what they do.

Excellent Adjusters